Questions
Questions podcasters ask first
Short answers on setup, results, your website and billing.
Getting started
What do I get in the free trial?
- Everything is included: automatic preparation, the idea article on your website, a captioned clip with one re-cut, posts for each network, YouTube, and the guest emails.
- You add a card when you sign up, and nothing is charged during the trial. Your plan starts when your fourth episode is prepared or after 30 days, whichever comes first.
- Cancel before then and you pay nothing; your transcripts stay saved.
- During early access, we approve each account by hand, usually within one business day.
- Instagram, Threads, YouTube and TikTok are still reviewing PostShow’s apps. Until they approve them, we add your accounts to each network by hand, which takes 1 to 2 business days. LinkedIn, Bluesky, Mastodon and X connect right away.
What do I need to start?
Your podcast's RSS feed address and a website where your episodes live.
Where do I find my RSS feed?
In your podcast host's dashboard. Look for "RSS feed" or "Feed URL". It usually ends in .xml or /rss.
How long until my first transcript is ready?
Most episodes are done within an hour of being added. Long episodes can take longer.
Do I need to upload audio?
No. PostShow Host Kit reads the audio from your feed.
The results
How accurate are the transcripts?
Clear studio audio comes out very close to word for word. Crosstalk, music beds and phone lines lower accuracy. You can edit any transcript on your site.
How are speakers named?
Host names come from your account. Guest names come from the episode title and show notes. You can correct any name and the change applies to the whole transcript.
Who owns the transcripts?
You do. They are your words, published on your site.
Can I see a real example?
Yes. High on Healthy, a mental health interview series on memores.me, uses PostShow Host Kit. Open an episode page, a topic page or an idea article to see what your listeners would get.
Will this help search traffic?
Transcripts put the words of each episode on a page that search engines can read. Topic pages link related episodes together. Results depend on your site and your subject.
Your website
Which websites work?
WordPress fully, with a free plugin. Wix and Squarespace on every plan. Any other site through copied HTML.
Will it change my theme?
No. The plugin uses your theme's fonts and colors.
What if an episode has no post on my site?
The plugin can create one, or hold the transcript until you add the post. You choose in the plugin settings.
Does PostShow Host Kit host my podcast?
No. Your audio, feed and host stay exactly where they are.
Account and billing
What happens if I cancel?
No new episodes are processed after the paid month ends. Everything already on your site stays.
What do the plans cost?
Hobby is $19.99 a month ($200 a year) for 5 episodes a month. Solo is $49.99 ($500 a year) for 20 episodes, with YouTube included. Pro is $99.99 ($1,000 a year) for 60 episodes across up to 3 shows, with 3 seats. Agency is priced for your slate. Every account starts with 4 free episodes. See the pricing page.
Can I add a second podcast later?
Yes. Pro includes up to 3 shows and Agency any number. Add the feed from your account; its episodes count toward your plan’s monthly episodes.
Is my data shared?
No. Your audio and transcripts are used only to produce your pages.
How do I get help?
Use the contact form. The Help page covers setup for each website type.
Still have a question?
Send us a message, or try 4 episodes free and see your first one on your site.
4 episodes free, then your plan starts.